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New premises bring benefits for customers

New premises bring benefits for customers
The two-storey office block provides plenty of space for the increased staff numbers necessary due to company growth.

After over three decades in one location Arthur Holmes has moved to brand new premises, which will create efficiencies for customers and allow the company to offer a greater number of stock lines, says company owner Rick Holmes.

The company has made extensive changes to the existing buildings it has moved its operation into located at 66 Waione Street, Petone.

The outside of the new premises has been re-clad in eye catching Kaynemail architectural mesh. The two-storey office block provides plenty of space for the increased staff numbers necessary due to company growth.

The ground floor contains offices, meeting rooms, reception area and toilets. Upstairs has been converted into a lovely modern staff kitchen with the remaining mezannine floor being used for storage of closures.

Rick says that this will allow the company to keep more products on site. The new warehouse has capacity to hold 1000 bulk pallets and 640 pallets in racking.

A new racking system was installed and plans are underway to implement an inventory control system due to the larger quantities of product now moving through the facility, says Rick.

Arthur Holmes Ltd is an importer of glass, plastic and aluminium bottles and jars. It is a family business that has been part of Wellington’s community for over 100 years.

Rick’s grandfather Arthur founded the firm in 1910 importing glass containers from the United Kingdom. It was in the late 1970s that Rick took control of the business.

The company deals almost exclusively with New Zealand based clients and Rick says that Arthur Holmes has experienced over 50% growth in the past five years.

He puts this down to a combination of increased demand from existing clients as well as moving into new areas of business, such as the increased demand for glass and plastic cosmetic containers.

Rick says the company’s main point of difference is its willingness to supply any customer – from small cottage industries to large manufacturers. “We don’t have a minimum order,” he says.

“This allows anyone to buy from us and we have a great deal of orders coming in every day from a variety of clients.” Products are imported primarily from Germany, England, Taiwan, Italy,Thailand , China and Australia.

The company can also take on indent orders and this is an increasingly important aspect of the business,especially for the many new natural cosmetic manufacturers.

“If people tell us what they want, we can get it made, anything from smaller to larger lots. For example glass bottles are usually only manufactured in runs of at least a day, as it takes a while to set up the moulds.

“But smaller runs of more specialist products can be done by hand pour. We attempt to find the right solution to fit the client’s needs and budget,” he says.

The personal touch is still important. The company does not have an answerphone so when someone calls they will speak to a staff member.

Customers can place an order by phone, email or online through the company’s website.

Rick sees the latter option as the way of the future making ordering increasingly more efficient for both staff & clients. “The business is going from strength to strength.

“We see good potential for this growth continuing and we’ve geared up for this with these new premises.”