Taking the ‘fear’ out of building
Residential design-and-build company Anthem Homes is working to take the fear out of building a new home, with a strategic plan geared towards continuous improvement, increased efficiency, and creating high quality affordable homes which represent value for money for its clients.
Anthem Homes is a Hamilton business which has enjoyed great success since it was established by builder Nathan Finlay in 2007.
His belief that the building of great homes started with the founding blocks of partnership between builder and client has remained core to the companys strong people-focused culture as the company helps its clients to achieve what they want in their homes, working within their budgets, and ensuring they get great value for the money they spend.
This approach has worked and combined with a strategic plan driving the company forward, Anthem Homes has achieved strong and consistent growth, even reaching the Deloittes Fast 50 in 2016.
Anthem Homes sales and marketing coordinator Kirstie Hunter says many people are fearful of building a new home and who to choose to build it.
“As a people oriented building company, we want to speak to those people, relieve that fear, and eliminate that risk,” she says.
“The difference here is that our clients are not just another number, we genuinely care about making sure they get the best value for their money.”
She says the quality of every home built by Anthem Homes is not compromised by budget. “We always aim to provide the best quality possible,” she says.
“By implementing a lean way of thinking to minimise waste and increase efficiency, we are able to create affordable housing, yet still achieve high standards.”
Anthem Homes’ policy of continuous improvement has the company now mapping out all of its processes to ensure the ‘measure twice, cut once’ philosophy applies to all steps of the design and build process, from consultation to concept, quoting and fine tuning, to project management and delivery.
Anthem Homes’ design and build process includes consultation, concept plan, quote, and 3D images all free of charge.
“We work closely with our clients to develop their wish list, which allows us to get to know them better and to get their design about 80% right at concept level,” Kirstie says. “Once we receive their wish list we promise to deliver a concept drawing within three days.”
She says Anthem Homes manages all of the things it can control, which includes delivering on promised timeframes which keeps the project moving forward.
Clients are also offered the option of meeting with a professional interior designer. Until the client signs up to build with Anthem Homes, all services are provided free of charge.
Kirstie says the process works well for Anthem Homes’ clients, who end up with every detail they want and need in their home, based on their wish list.
Design, pricing, customer service, and project management are all taken care of in-house, with Anthem Homes project managers looking after clients and working closely with a regular team of subcontractors.
“We only use subcontractors we’ve worked with for a long time and we know they will deliver,” Kirstie says.
Anthem Homes has a partner ship with Mitre 10 MEGA Hamilton. “They are reliable and they provide great quality,” Kirstie says.
“They think about the wider community and not just their own business, and we’re proud to be partnering with a company which reflects the same principles we stand for.”