Membership booms at Taupo Cossie
Taupo Cossie Club has spent more than half a million dollars to upgrade what were already very nice facilities.
Why? Because member comfort and enjoyment comes first, says club president Greg McIntosh.
The upgrade includes modern toilets, a new gaming machine area and an extended dance floor.
Greg, now in his 20th year as president, says the gaming-machine area is now one of the best in the region – a spacious zone with 18 of the latest IGT machines in a light modern décor.
Lighting under the gaming-machine plinths, which can be changed to different colours, adds to the atmosphere, as does a display of LED lighting in the ceiling.
It gives the feeling of playing beneath a starry sky, he says.
The area also has its own outdoor smoking zone with a roof for shelter and electronic louvres which can be adjusted to suit the weather.
The acoustics, sound system, air conditioning and heating system right through the club have also been improved.
It all adds up to a great experience for members, says Greg.
A series of initiatives has led to membership growing by 130-180 a month.
You can join for $15 and membership is instant – within three minutes you can have a membership card.
And if you pay your subscription on time, it reduces to $10 – which, says Greg, makes it a no-brainer for most locals to join.
Membership has risen from 1500 to more than 7000 since this scheme started, he says.
The club restaurant, TC’s, is next on the list for a revamp. It has three qualified chefs and can serve nearly 300 meals on a Monday night.
That’s the result of another initiative – members are given a free meal when their birthday comes round, and can redeem it on a Monday night.
The restaurant has an a la carte menu and buffet, and bar snacks are available all day.
Greg says the scotch fillet with potatoes cooked in duck fat is renowned locally and extremely popular. The menu changes frequently.
Dishes have included: pumpkin and mascarpone ravioli with olive oil; parmesan and rocket salad; smoked chicken salad with melon, feta, roasted pine-nuts and Greek yoghurt dressing; sirloin steak on potato gratin with green beans and béarnaise sauce or aioli.
All meals are under $32. The $25 buffet offers two to three choices of roast meats, fresh vegetables, salads, and desserts such as crème brulee and traditional favourites, such as ice-cream sundaes.
TC’s also runs weekend specials, such as whitebait fritters and oysters. The restaurant caters to functions in the club.
Rooms available for hire include the Tauhara Lounge (upstairs with lake views and bar facilities, and capable of handling up to 175 people), the Tongariro Lounge (downstairs and suited for up to 100 people); the Ruapehu Room (nexct to the restaurant for gatherings of up to 40); and the executive room (nearby and set up for business meetings of up to 12 people).
Greg says some of the rooms are flexible and can be opened up to create one large space. Which has led to the club becoming a popular venue for weddings (ceremonies and receptions), anniversaries and conferences.
Seated meals can be provided for around 200 people and the club dresses rooms for special occasions.
Facilities such as white boards and projectors are available.
The combination of “amazing facilities on offer and a firm focus on customer service” have seen the club thrive since it was formed in 1969.
“We take time to speak to members and visitors and really make sure they feel welcome and part of the club.
That’s very important – people have to feel comfortable, happy and have a great time when they’re here.
“it’s that friendly environment and the good people we have working here – some of them have been here as long as I have – who make the club a special place to be.”