Small company with a big reach
Remarkables Tools and Safety is a small company with big capabilities, with about 38,000 different part numbers in the system and selling to more than 800 clients and their sales staff.
Company manager Peter Lormans started at GTM Supplies in 2000 and he and his wife Anne bought the business in 2014.
They turned it into Remarkables Tools and Safety, from a corporate to a family-owned company, and increased turnover by 60%.
Remarkables Tools and Safety is geared towards the trade market rather than the home DIYer, offering quality products and good advice.
“We’ve got a lot of knowledge and if we don’t know something, we’ll find out,” Peter says.
About 70 per cent of Remarkables Tools and Safety’s products are sold directly from the shelf, and the company’s knowledge and experience of the industry also enables it to source specialist products.
“A customer came in looking for a left-hand fractional plug tap, a very specialised tool, and we were able to source it and it arrived the next day,” Peter says.
“The vast knowledge we have on where to source tools is a huge thing for us, and our customers.
In this case, it meant the kitchen the customer was working on could operate that weekend.”
Another recent request had Remarkables Tools and Safetyy source some special bunding to prevent an oil leak from getting into the Kawarau River on the big Kawarau Falls bridge project currently underway at Frankton.
“We got it here in four days,” says Peter. “It’s that ability we pride ourselves on. If you want it – we will get it.”
Remarkables Tools and Safety has a large amount of stock and specialises in individual power tools, hand tools including Teng Tools, engineering and welding supplies, generators, water blasters, lifting products, and safety gear, including height safety equipment.
Anne has taken on the safety equipment specialisation and has been doing it for about 10 years.
The safety side of the business has doubled since 2014, and Anne has a huge amount of knowledge to help Remarkables Tools and Safety clients comply with the latest health and safety regulations, and look good while they’re doing it.
“As well as continually keeping up with changing health and safety standards, Anne also works really hard at keeping up with the latest trends in safety clothing,” Peter says.
Having grown very quickly, Remarkables Tools and Safety now needs more room to display a larger quantity of stock, h owever Peter knows he is already in the right place in the heart of Queenstown’s industrial area on Glenda Drive.
Now employing four and a half full time equivalents, the team at Remarkables Tools and Safety includes a mobile tools and safety shop on the road, servicing clients throughout Central Otago with stock in the van.